1. Acceptance of Terms
These Terms of Service ("Terms") constitute a legally binding agreement between Hillasian Tech Solutions ("Hillasian", "we", "our", or "us") and any individual or corporate entity ("Client", "User", or "you") accessing our website, subscribing to our SaaS platforms, or contracting our bespoke software engineering, AI, and cloud services.
By accessing our digital interfaces, submitting project inquiries, executing a Statement of Work (SOW), or subscribing to our platforms, you explicitly acknowledge and agree to be bound by these Terms and our Privacy Policy.
2. Engineering Services & Statements of Work (SOW)
A. Project Initiation & Milestones
All custom software development, AI model integration, and cloud DevOps services are governed by individual project proposals or formal Statements of Work. Each SOW delineates project milestones, technical deliverables, delivery cadences, and acceptance criteria.
B. Currency & Commercial Terms
- All financial estimates, milestone invoices, and retainer rates are issued in Indian Rupees (INR
₹) for domestic engagements, or in designated international currencies (such as USD, EUR, or GBP) as specified in the contractual agreement. - Invoices are due upon receipt or within the credit window stipulated in the applicable SOW. Work on subsequent milestones may be suspended if invoices remain overdue beyond fourteen (14) days.
3. Intellectual Property Rights & Code Ownership
We believe in unencumbered ownership of custom digital assets for our clients while protecting our foundational intellectual property.
A. Client Deliverables & Custom Code
Upon full financial settlement of all agreed milestone invoices for a specific engagement:
- The Client receives 100% exclusive, perpetual, worldwide ownership of all custom software code, application architecture, proprietary database schemas, and tailored design assets specifically built for the Client under that engagement.
B. Pre-Existing IP & Foundational Frameworks
- Hillasian retains all right, title, and interest in and to our pre-existing software libraries, utility scripts, continuous deployment workflows, algorithmic heuristics, and our proprietary SaaS platforms (including Interviewly).
- Hillasian grants the Client a perpetual, royalty-free, non-exclusive license to use any embedded pre-existing utility modules strictly as incorporated within the delivered solution.
4. SaaS Products & Licensing
When subscribing to or utilizing Hillasian SaaS products:
- You are granted a revocable, non-exclusive, non-transferable right to access the software during the active subscription period.
- You agree not to reverse engineer, decompile, duplicate, or mirror the core system architecture, UI patterns, or underlying model weights of our platforms.
- You are solely responsible for safeguarding your administrative credentials and API keys.
5. Warranties, Service Level Agreements (SLA) & Limitations
A. Code Quality & Warranty Period
Hillasian warrants that custom code delivered under a Statement of Work will perform substantially in conformance with agreed technical specifications for a period of thirty (30) calendar days following client acceptance ("Warranty Period"). During this period, Hillasian will remediate verified functional bugs and defect regressions at no additional cost.
B. Cloud Workloads & Hosting SLA
For cloud infrastructure and microservices directly managed by Hillasian under an active Managed DevOps contract, we guarantee a 99.9% uptime SLA, excluding scheduled maintenance windows announced with at least forty-eight (48) hours notice.
C. Limitation of Liability
To the maximum extent permitted by applicable law:
- In no event shall Hillasian or its engineers be liable for any indirect, incidental, punitive, special, or consequential damages, including loss of profits, data corruption, or business interruption.
- Hillasian's total aggregate liability arising out of or related to any project engagement shall not exceed the total fees paid by the Client to Hillasian under the specific Statement of Work during the preceding three (3) months.
6. Confidentiality & Non-Disclosure
Both Hillasian and the Client agree to treat all commercial negotiations, technical diagrams, strategic roadmap documents, source code repositories, and proprietary data as Confidential Information. Neither party shall disclose such information to third parties without prior written consent, except to authorized employees, contractors, and legal advisors bound by reciprocal non-disclosure obligations.
7. Official Communication Channels & Remote Protocol
- Operational Paradigm: Hillasian is a 100% Remote, Hybrid Distributed Technology Firm operating from specialized pods in Chandigarh, Noida, Bengaluru, and Manali.
- Designated Channels: Official contractual notices, project sign-offs, change requests, and security alerts must be transmitted via verified corporate email (
contact@hillasian.com) or encrypted project tracking systems (e.g. Jira, GitHub). We do not conduct commercial business or accept contractual commitments via informal mobile messaging or telephone.
8. Termination & Suspension
Either party may terminate an engagement or subscription:
- For convenience with thirty (30) days advance written email notice, subject to payment for all completed milestone deliverables and hours incurred up to the termination effective date.
- Immediately upon written notice if the other party commits a material breach and fails to cure such breach within fourteen (14) days of receipt of written notice.
9. Governing Law & Dispute Resolution
These Terms and any project dispute shall be governed by, and construed in accordance with, the laws of the Republic of India, without regard to conflict of laws principles.
In the event of any controversy, the parties agree to first attempt resolution through good-faith executive negotiation. If unresolved within thirty (30) days, the dispute shall be submitted to the competent courts having jurisdiction in Chandigarh / New Delhi, India.
10. Modifications to Terms
Hillasian reserves the right to revise these Terms periodically to reflect evolving technology standards, statutory mandates, or updated service tiers. Material revisions will be posted to this page with an updated revision date.